Terms & Conditions

Masters of Medwakh are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@mastersofmedwakh.com 

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact one of our customer service advisors at sales@mastersofmedwakh.com before placing an order with us.   

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.  

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.   

A contract between the customer and Masters of Medwakh Limited for the sale of our products will only exist once an order has been accepted, processed and despatched (at which point the buyers credit/debit card will be charged for the value of the goods despatched). This does not affect the customer’s statutory rights.  

Prices and availability of goods is subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen. A delivery charge will be added to your order value where appropriate, please check the delivery costs and ensure you understand them before paying.

We do NOT ship our Dokha tobacco products to US customers due to US regulations.

Returns Policy

We do not offer returns on tobacco products that have the seals broken around the lid of the bottle. We do, however, allow for returns on pipes and accessories.

Please email sales@mastersofmedwakh.com with any returns related queries.

Company No. 09045692

Currency

All our prices are in Pounds Sterling (GBP). You may pay using your local currency credit / debit card but will be charged in your local currency according to the terms and conditions of your Card Issuer.